Bridging Gap Solutions is using FinTech to transform Zambia. #40Days40FinTechs Zambia and Malawi edition, Day 3

Bridging Gap Solutions Limited (BGS) is a fast-growing Zambian Technology company that specializes in FinTech solutions, Secure systems integrations, ERP (Enterprise Resource Planning) Solutions, CRM (Customer Relationship Management) Solutions, and Intelligent ICT hardware and Networking solutions.

Talking FinTech, BGS describes itself as an all-round Payment and Financial service provider with services such as Bulk Payments, Disbursements and Collections.

“One of the FinTech solutions that we pride in is called Pay Boss Banking. This platform allows our customers to use three types of services. That is bulk disbursement, payment collections, and bill payments. It supports banks, micro finances, SACCOs and other lenders. Pay Boss Banking is accessible via Mobile APP, Web and USSD,” Chilekwa Banda, the Director FinTech at Bridging Gap Solutions, Zambia said, adding;

 “We have been operational for 16 years. Over these years, we have not declined but rather thrived. We have since acquired our Payment Systems Provider license from the Central Bank of Zambia. We have onboarded three big merchants that work across Zambia and currently manage more than 10,000 transactions every month.”

She noted that the key challenges facing Zambia’s Fintech Industry are Cyber Security Risks, Limited Connectivity, Poor Infrastructure and Adoption to Industry Policies. She highlighted that these combined are derailing Zambia’s Digital and Financial Inclusion journey.

She nonetheless noted that even amidst these challenges a lot of ground has been covered with several success stories that need to be told through initiatives such as 40 Days 40 FinTechs.

“This initiative is not only giving us the much-needed publicity but also giving us a chance to discuss and better understand the industry, in addition to enabling favorable competition and collaboration,” she concluded.

The roll-out of the 40 Days 40 FinTechs initiative in Zambia and Malawi followed its success in East Africa. Over the past 5 years, the 40 Days 40 FinTechs initiative has featured over 200 FinTech stories from Uganda, Tanzania, Kenya, and Rwanda. This initiative has also engaged hundreds of end-users and shared their stories with millions worldwide. The primary objective of this initiative is to support and showcase innovative FinTech giants and start-ups from across Africa, with a focus on promoting financial inclusion and economic growth, in addition to giving start-ups access to the resources they need to develop new and innovative financial solutions that can benefit underserved populations. Such resources include but are not limited to Level One Project guidelines, Mojaloop Open Source Software and Inclusive Finance systems, etc.