2024 Digital Impact Awards Africa Winners unveiled

The MTN Uganda Brand; composed of MTN Uganda – telecom and MTN MoMo – digital financial services, was crowned the Digital Brand of the year at the 2024 Digital Impact Awards Africa. MTN’s victory summed up the brand’s growing investment in Uganda’s digital and financial inclusion which has in the past 12 months seen it expand its offerings to cater for everyone but with special focus on Women, Youth and generally; the less privileged.

Standard Chartered Bank came second and took home the Digital Brand of the Year – Gold accolade thanks to its growing digitization of services. Its commitment to digitization is best exemplified by how it has reduced its physical branches to less than 10 across the country and invested hugely in ensuring that its clientele is served digitally through Calls, SMS, USSD, Email, Website and APP services.

The Awards that were presided over by Hon. Joyce Nabbosa Ssebugwawo, Minister of State for Information Communication Technology saw Kawu and PayTota winning the FinTech Start-up of the Year Diamond and Gold Awards respectively while ClinicPesa was crowned FinTech of the Year with FutureLink Technologies coming second.

Held on Friday 15th November at the Kampala Serena Hotel, the Digital Impact Awards Africa celebrated individuals and organizations that are spearheading Uganda and Africa’s Digital Inclusion, Financial Inclusion, and Cyber Security. The Awards further recognized stakeholders that are spearheading the use of digital mediums to serve communities.

They were held as part of this year’s Digital and Financial Inclusion Summit; a platform that explores strategic trends and technologies that are shaping the future of Digital, ICTs, and Business across the continent.

Hon. Joyce Nabbosa Ssebugwawo reechoed government’s commitment to achieving last -mile digital and financial inclusion noting that digitization if well used will cure most of Uganda’s problems mainly poverty and unemployment.

Here is a full list of the 2024 Digital Impact Awards Africa winners:

Financial Inclusion Excellence.

  1. Pride Microfinance – Diamond
  2. Centenary Bank – Gold

Digital Banking Excellence.

  1. Standard Chartered Bank – Diamond
  2. Equity Bank – Gold

Banking Innovation Excellence.

  1. FlexiPay by Stanbic Bank – Diamond
  2. WENDI Digital Wallet by Post Bank – Gold

Community/MFI Banking Innovation Excellence.

  1. Centenary Bank – Diamond
  2. FINCA – Gold

FinTech Start-up of the Year.

  1. Kawu – Diamond
  2. PayTota – Gold

FinTech of the Year.

  1. ClinicPesa – Diamond
  2. FutureLink Technologies – Gold

Financial Services Digital Excellence.

  1. MTN MoMo – Diamond
  2. Airtel Money – Gold

Consumer Goods and Services Digital Excellence.

  1. Jude Color Solutions – Diamond
  2. AgriShare – Gold

Utilities and Government Services Digital Excellence.

  1. NSWC – Diamond
  2. URSB – Gold

Technology Services Digital Excellence.  

  1. MTN Uganda – Diamond
  2. Cente Tech – Gold

CEO of the Year (DFS).

  1. Richard Yego – MTN MoMo – Diamond
  2. Gerald Begumisa – Yo Uganda – Gold

Digital Brand of the Year.

  1. MTN Uganda and MTN MoMo – Diamond
  2. Standard Chartered Bank – Gold

Nominations for the 2024 Digital Impact Awards Africa are out. Winners to be crowned on 15th November

HiPipo is pleased to unveil the nominees for the 2024 Digital Impact Awards Africa. The release of the nominees follows the completion of both the entries’ submission and verification processes that ran until Saturday 12th, October, 2024.

The shortlisted nominees have been drawn from hundreds of entries that were submitted by both the potential nominees and the general public. The release of the nominees effectively kicks off the voting process that will run until Friday 15th November. While all nominees are winners, the overall winner per category will be determined by a combined public-jury vote.

Now in its 11th consecutive year, this year’s Digital Impact Awards Africa will be held on 15th November 2024 at Kampala Serena Hotel as part of the annual Digital and Financial Inclusion Summit.

Digital Impact Awards Africa is a platform that promotes Digital Inclusion, Financial Inclusion, and Cyber Security. The Awards recognize and celebrate stakeholders that are spearheading the use of digital mediums to serve communities. They further celebrate digital excellence across the continent; big or small, local or international.

On the other hand, the Digital and Financial Inclusion Summit explores strategic trends and technologies that are shaping the future of Digital, ICTs, and Business. Special attention is paid to the safety of customers’ funds and the security of platforms in the Digital Financial Services ecosystem.

Building on continuous year on year success, the 2024 summit will bring together hundreds of delegates including C-Level executives that are spearheading the scaling, adoption, and usage of digital and financial services across Africa, policymakers, young entrepreneurs, and innovators in the Digital and Financial Inclusion ecosystem. The summit will focus on core topics that impact last mile financial inclusion such as open source software, interoperability, competition, collaborations & partnerships, regulation and licensing regimes among others.

Minus the over 50 speakers from government, multinationals, large enterprises, small and mid-sized enterprises, and start-ups, the summit will also offer a platform for informal businesses (like market vendors, smallholder farmers, sole proprietors, public transporters, e-commerce delivery agents, etc.) to discuss their businesses and how technology is transforming them for the better. 

Both the Digital Impact Awards Africa and Digital and Financial Inclusion Summit are organized by HiPipo, with support from partners.

Here is the Full List of #DIAA2024 Nominations:

Financial Inclusion Excellence.

  1. Axiom Zorn Limited
  2. FutureLink Technologies
  3. Hamwe East Africa
  4. Pride Micro Finance
  5. Centenary Bank

Digital Banking Excellence.

  1. ABSA Bank
  2. Centenary Bank
  3. Equity Bank
  4. Stanbic Bank
  5. Standard Chartered Bank

Banking Innovation Excellence.

  1. WENDI Digital Wallet by Post Bank
  2. FlexiPay by Stanbic Bank
  3. CenteWhatsApp Banking
  4. Craft Silicon

Community/MFI Banking Innovation Excellence.

  1. Centenary Bank
  2. Finca
  3. Letshego
  4. Post Bank – Wendi Mobile Wallet
  5. Pride Micro Finance

FinTech Start-up of the Year.

  1. Fido
  2. Kawu
  3. PAYTOTA
  4. PesaJet
  5. Zimba Technologies

FinTech of the Year.

  1. ClinicPesa
  2. Flutterwave
  3. FutureLink Technologies
  4. Jumo
  5. Hamwe East Africa

Financial Services Digital Excellence.

  1. Airtel Money
  2. MTN MoMo
  3. Stanbic Bank
  4. Standard Chartered
  5. Yo Uganda

Consumer Goods and Services Digital Excellence.

  1. AgriShare
  2. Belle Beauty
  3. Faras
  4. Jude Color Solutions
  5. Movit

Utilities and Government Services Digital Excellence.

  1. NSSF
  2. NWSC
  3. Umeme
  4. URA
  5. URSB

Technology Services Digital Excellence

  1. Airtel Uganda
  2. Cente Tech
  3. Comviva
  4. Ericsson
  5. Huawei
  6. MTN Uganda

CEO of the Year (DFS).

  1. Fabian Kasi – Centenary Bank
  2. Gerald Begumisa – Yo Uganda Limited
  3. Japhet Aritho – Airtel Mobile Commerce Uganda Limited (AMCUL)
  4. Richard Yego – MTN MoMo
  5. Sanjay Rughani – Standard Chartered Bank
  6. Julius Kakeeto – Postbank

Digital Brand of the Year.

  1. Airtel Uganda and Airtel Money
  2. Centenary Bank and Centenary Group.
  3. MTN Uganda and MTN MoMo
  4. Stanbic Bank
  5. Standard Chartered Bank

Visit www.digital-impact-awards.com to cast your vote, from Saturday 19th October 2024 to Friday 15th November 2024 (9:00am), East Africa Standard Time. 

Both the summit and awards are using these 3 official tags; #IncludeEveryone #DIAA2024 #LevelOneProject

Kawu is digitizing pocket money and supporting students’ financial inclusion. #40Days40FinTechs Season 5, Day 40

Boarding schools’ students always need some upkeep. Commonly know as ‘Pocket Money’, these funds enable them to restock their ‘School Grab’, affordable to buy eats at their canteens, contribute church tithe and pay for some school activities such as sports, parties and outings.

Traditionally, this money has always been kept by the students directly or kept by the school bursars, matrons, patrons and teachers. But this always comes with its unique challenges. Money kept by students is prone to either getting misplaced or stolen by their colleagues while that kept by the school staff sometimes gets mismanaged by the same staff.

In a move to address these issues, a team of young innovators a few years ago developed a digital financial services product. Named Kawu; this platform enables parents to digitally send pocket money to their kids through an APP or USSD and also allows students to receive this money on a smart card and digitally spend it at their canteens.

“We basically issue out credit and debit cards to students. In most African schools, students are not around to have mobile phones. So, when they are in schools, the only way they can access money is through cash. What we do is we take away all that process of sending money to students through teachers who then give it to them in cash. Kawu allows you as a parent to send money directly to the student, who then receives it on his/her smart card and uses the same card to make payments, save and make necessary withdraws,” explained Steven Kakooza, a co-founder and director at Kawu.  

He added: “When you look at the Education system in Africa, you find that students spend on average nine months every year in school. On average, someone spends 15 years in school. These are years the Youth spend without accessing digital financial services yet they need them. We created Kawu to address this issue. Because, the earlier we introduce the Youth to digital financial services, the better for them as they are able to transact, and start saving at an early age.”

He revealed that since its launch in 2022, Kawu is currently used by more than 62,000 active customers – students and parents, in up to 70 schools across Uganda. He highlighted that to deliver this service, Kawu works with Interswitch; a bank of Uganda licensed financial technology company.

Kawu has featured on Day 40, the final day of the annual 40 Days 40 FinTechs initiative Season 5.

Run under HiPipo’s Include Everyone program that also encompasses other initiatives such as FinTech Landscape Exhibition, Women in FinTech Hackathon, Summit & Incubator, and the Digital and Financial Inclusion Summit and Digital Impact Awards Africa; the #40Days40FinTechs platform aptly provides a setting for the various players and stakeholders involved in digital and financial technology to exhibit their products and services. It also gives players a platform to share their ideas on how the unserved and underserved by the present financial systems can be brought into the fold.

With over 150 participants in the last four years, #40Days40FinTechs continues to be the world’s premier showcase event for innovations that are enabling underserved populations to join the digital economy space. We know that this can only get better owing to the inspiration and collaboration of our partners; Level One Project, Mojaloop Foundation, INFITX, Cyberplc Academy, Ideation Corner, and Crosslake Technologies. Most importantly, the initiative owes its continued success to the generous support of the Bill and Melinda Gates Foundation.

Eazy Sacco is digitizing Individual and Group Savings. #40Days40FinTechs Season 5, Day 39

A group of Young Ugandans are determined to revolutionize Savings and Investments through a digital platform named Eazy Sacco.

According to Ben Okello Mwaka, the Founder and CEO of this platform, Eazy Sacco is a FinTech solution that concentrates on savings and investments for the unbanked and underserved communities.

“The idea of Eazy Sacco came up in the middle of the COVID-19 pandemic. We had been part of Savings groups that died during this period. So, we thought that we would use technology to make these Savings groups work. Since 2019, we have been working on this product. We officially launched it in 2023. Our platform is accessible through Web and a Mobile APP while works on the USSD alternative are underway,” Mr Okello stated, adding;

“When some accesses the platform, they create an account. Once the account is verified, you can either create or join a savings or investment group. The platform gives you control over your funds and how to access them and also allows you to join more than one group.”  

He noted that since 2023, Eazy Sacco has been able to on-board some 20 Savings Groups and currently serving about 1000 active users.

“We have partnered with financial technology companies that offer payment services, so you can transfer money from a bank or mobile money account to your Eazy Sacco account. You can also withdraw money from your Eazy Sacco account back to your mobile money account. One of our partners is Eversend Uganda; a licensed and regulated financial technology organization. In future, we intend to secure our own licenses and setting up our own in-house payment gateways,” Okello noted.

Eazy Sacco has featured on Day 39 of the annual 40 Days 40 FinTechs initiative Season 5.

Run under HiPipo’s Include Everyone program that also encompasses other initiatives such as FinTech Landscape Exhibition, Women in FinTech Hackathon, Summit & Incubator, and the Digital and Financial Inclusion Summit and Digital Impact Awards Africa; the #40Days40FinTechs platform aptly provides a setting for the various players and stakeholders involved in digital and financial technology to exhibit their products and services. It also gives players a platform to share their ideas on how the unserved and underserved by the present financial systems can be brought into the fold.

With over 150 participants in the last four years, #40Days40FinTechs continues to be the world’s premier showcase event for innovations that are enabling underserved populations to join the digital economy space. We know that this can only get better owing to the inspiration and collaboration of our partners; Level One Project, Mojaloop Foundation, INFITX, Cyberplc Academy, Ideation Corner, and Crosslake Technologies. Most importantly, the initiative owes its continued success to the generous support of the Bill and Melinda Gates Foundation.

Tawaza is using FinTech to serve informal women traders and Youth. #40Days40FinTechs Season 5, Day 38

Informal Women Traders and Youth are some of the most unserved and underserved people in matters digital and finance. For finance particularly, this is so because most Informal Women and Youth don’t have collateral security to use to access credit plus majority of their businesses are undocumented thus lack proper financial records and data to support their need for finances.

With most formal institutions not welcoming them, many turn to seeking for support from alternative credit channels which are usually expensive.

However, innovators are contributing to addressing this challenge through developing platforms that help create financial history and also record business data for these kinds of businesses. One such platforms is Tawaza Digital Varieties; a new digital and financial inclusion start-up for Informal Women and Youth. 

“We are a digital financial services provider currently doing savings, credit and payments. We mainly work with Women and Youth in the informal sector. We deliver these services through a digital platform that was installed for us by our partners – Instersolve, Kenya. This platform came with a complete framework that allows us to onboard users and also be able to have subscribers visit it and learn more about how to work with digital products,” noted Winfred Nandawula, the regional programs director for Tawaza Digital Varieties.

She added: “Among the digital products we have is Diva Grow; this allows customers to do saving and investment. After subscription, they choose from three available options and get started. They can deposit, withdraw and buy shares. We also have a digital ledger product, which helps small businesses to smartly record their business records and use them to access finance.”

Nandawula highlighted that their target audience are people with some income source but have been left out of the formal finance systems due to absence of records about their businesses. She noted that Tawaza is accessible both as a mobile APP and through USSD.

“We started to offer digital financial services in 2022. We have onboarded over 1300 subscribers and on these, some 200 are active monthly platform users. These save and access credit of not more than UGX 500,000 every now and then,” she noted.

Tawaza has featured on Day 38 of the annual 40 Days 40 FinTechs initiative Season 5.

Run under HiPipo’s Include Everyone program that also encompasses other initiatives such as FinTech Landscape Exhibition, Women in FinTech Hackathon, Summit & Incubator, and the Digital and Financial Inclusion Summit and Digital Impact Awards Africa; the #40Days40FinTechs platform aptly provides a setting for the various players and stakeholders involved in digital and financial technology to exhibit their products and services. It also gives players a platform to share their ideas on how the unserved and underserved by the present financial systems can be brought into the fold.

With over 150 participants in the last four years, #40Days40FinTechs continues to be the world’s premier showcase event for innovations that are enabling underserved populations to join the digital economy space. We know that this can only get better owing to the inspiration and collaboration of our partners; Level One Project, Mojaloop Foundation, INFITX, Cyberplc Academy, Ideation Corner, and Crosslake Technologies. Most importantly, the initiative owes its continued success to the generous support of the Bill and Melinda Gates Foundation.

XENO is using FinTech to provide alternative investment opportunities for Ugandans. #40Days40FinTechs Season 5, Day 37

Since time immemorial, many people have been investing in tangible assets mainly, land, houses, automotives, and animals. But with technology, investment options have expanded with Treasury Bills, Bonds, Equity and Shares among others added to a list of areas of investment.

Among the companies that are providing technology supported investment in Uganda is XENO.

“We are a licensed Fund Manager that is helping over 120,000 individuals, groups and institutions to plan, save and invest for future expenses. We are using technology to help anyone who has a future goal to start saving from as low as UGX 10,000. We have a mobile APP, available on web and available on the MTN MoMo USSD,” said Arthur Nakkaka, a Product Manager XENO Uganda.

He added: “We are at the intersection of Fund Management and Technology. As a Fund Manager, we are a run four regulated funds. Bond Fund, Money Market Fund and Two Equity Funds. On the other side, we are a technology company that is using technology to offer a service that was once only available to a niche audience. We are distributing this service at scale to anyone who is able to save.”

He noted that XENO supports its customers to come up with a saving plan, design a portfolio and execute it, with continuous tracking through a mobile APP and guidance.

“For any saver, we need to understand why they are saving. There are very many modes of investment but the one we believe is the most effective is the goal-based investment. We always ask our clients what goal they want to achieve, we then ask them, the period they want to achieve this. After aligning on this, a customer goes on the XENO APP or the MTN MoMo USSD and get started. We also need to understand your attitude towards risk as this will determine where we will invest your money. So, what you save per day or month plus the returns you get from the investment is what will enable you achieve your goal,” he said.

He highlighted that they welcome customers as individuals, partners, and groups which can be formal or informal groups. The other customers they serve are institutional customers. He revealed that the most popular goals on the XENO platform are building wealth, education, building a home, retirement and income drawdown.

In Uganda, XENO Investment Management Limited is licensed and regulated as a Fund Manager by Uganda’s Capital Markets Authority and by the Uganda Retirement Benefits Regulatory Authority.

XENO has featured on Day 37 of the annual 40 Days 40 FinTechs initiative Season 5.

Run under HiPipo’s Include Everyone program that also encompasses other initiatives such as FinTech Landscape Exhibition, Women in FinTech Hackathon, Summit & Incubator, and the Digital and Financial Inclusion Summit and Digital Impact Awards Africa; the #40Days40FinTechs platform aptly provides a setting for the various players and stakeholders involved in digital and financial technology to exhibit their products and services. It also gives players a platform to share their ideas on how the unserved and underserved by the present financial systems can be brought into the fold.

With over 150 participants in the last four years, #40Days40FinTechs continues to be the world’s premier showcase event for innovations that are enabling underserved populations to join the digital economy space. We know that this can only get better owing to the inspiration and collaboration of our partners; Level One Project, Mojaloop Foundation, INFITX, Cyberplc Academy, Ideation Corner, and Crosslake Technologies. Most importantly, the initiative owes its continued success to the generous support of the Bill and Melinda Gates Foundation.

Hamwe is bridging the gap between Farmers and the Digital Economy. #40Days40FinTechs Season 5, Day 36

Interaction between AgriTech and FinTech is key to ensuring that Farmers can benefit more from Agriculture. Well as AgriTech focuses mainly on introducing technology in to agriculture, integration with FinTech (financial technology) moves this a notch higher as it doesn’t only make farmers adopt technology for farming but also ensures that they are able to transact – make and receive payments from the comfort of their farms.

It is this interaction that Hamwe East Africa is spearheading. Started as an AgriTech in 2013, Hamwe has over the years transformed into an AgriTech – FinTech; all for the benefit of farmers.

“We work with underserved farmers in off the grid areas of Uganda and East Africa. Well as everybody else tried to work with Farmers in peri-urban areas and central region, for us, we decided to go to areas were farmers lack services such as internet access. These are the actual smallholder farmers that need support,” Stella N. Lugalambi, a co-founder and managing director of Hamwe East Africa noted.

She added: “We build a farmer management system that enables farmers get a farming system, digital identity and economic identity. We are giving smallholder farmers an identity that allows them to access finance because they will have a system with credible data to prove that they actually earn and can afford to manage this finance.”

Hamwe is active in Uganda, Rwanda and Burundi with plans to expand to the rest of East Africa in the near future.

“To date, we have over 400,000 farmers in Uganda, Rwanda and Burundi. We are planning to go to Kenya and Tanzania and grow our numbers to one million farmers by 2025. The beginning was a bit difficult but now we onboard more farmers easily because we know what to do. Even farmers are also adapting easily.”

Lugalambi noted that they offer a complete agriculture support service. Hamwe East Africa’s bundled services to the over 400,000 farmers include farmers’ profiling, assessing farmers’ needs, identifying off takers, connecting farmers to inputs suppliers and ready markets, agronomy services, crop insurance, payments and access to credit.

“Majority of our members come from cooperatives. Our work is coordinated by digital community entrepreneurs that support between 100 to 300 farmers. The digital community entrepreneurs (DCE) talk to farmers at the last mile because we get them from the same community where the farmers come from so they can easily engage and support them. The DCEs report to Territory Executives at the district level,” she said. 

She revealed that in order to further support farmers, they added FinTech solutions to the platform which are enabling farmers to easily transact.

“To ensure that our farmers are served well, we signed up with mobile network operators – MTN and Airtel for a payment gateway. We are directly connected with the mobile money operators so our farmers get their payments directly to their phones. We have also signed up with banks and Flexipay. These payment alternatives ensure that our farmers don’t have to be embarrassed walking long distances to banks to access their money.”

She nonetheless called upon the government, telecom operators and development partners to invest more in network upgrade and data connectivity as this will enable more farmers benefit more from these services.

On their part, she noted that Hamwe has partnered with Mastercard Inc to deliver a community pass – an electronic card that stores farmers’ information.

“We have just rolled out this card and it is so far being used by about 20,000 farmers. This is our newest innovation. It is accessible offline. We plan to upgrade it to even support payments in the future,” she concluded. 

Hamwe has featured on Day 36 of the annual 40 Days 40 FinTechs initiative Season 5.

Run under HiPipo’s Include Everyone program that also encompasses other initiatives such as FinTech Landscape Exhibition, Women in FinTech Hackathon, Summit & Incubator, and the Digital and Financial Inclusion Summit and Digital Impact Awards Africa; the #40Days40FinTechs platform aptly provides a setting for the various players and stakeholders involved in digital and financial technology to exhibit their products and services. It also gives players a platform to share their ideas on how the unserved and underserved by the present financial systems can be brought into the fold.

With over 150 participants in the last four years, #40Days40FinTechs continues to be the world’s premier showcase event for innovations that are enabling underserved populations to join the digital economy space. We know that this can only get better owing to the inspiration and collaboration of our partners; Level One Project, Mojaloop Foundation, INFITX, Cyberplc Academy, Ideation Corner, and Crosslake Technologies. Most importantly, the initiative owes its continued success to the generous support of the Bill and Melinda Gates Foundation.

MoneySent is supporting inclusive Money Transfers and Payments. #40Days40FinTechs Season 5, Day 35.

Gone are the days when people struggled to send and receive money. The days when people had to queued up in long lines, armed with all manners of identification documents just to transact.

Digital Financial Services have reduced most of these inconveniences as people are now able to send and receive money on their phones, in the comfort of their homes, offices or wherever the transaction finds them.

Among the platforms that are facilitating seamless transactions and payments is MoneySent; a financial technology company that focuses on supporting transactions.

“We leverage on technology to enable people send and receive money anywhere around the world. We also enable people make payments, digitize savings groups, support fundraising and are also in to real estate. MoneySent is accessible as a mobile Application. After downloading it, you register and submit your KYC after which you are able to transact. Before an account is verified, you can receive money but cannot withdraw it,” James Mukasa, Founder and CEO of MoneySent.

He added: “We have integrated our system with different payment gateways, so someone can deposit money on to MoneySent through mobile money, bank transfers and through our agents spread across the country. When someone sends you money, you can receive it directly through the Money Sent account if you have our account. If you don’t have our account, it can be sent directly from MoneySent to mobile money. You can also withdraw through a bank account or our agents.”

According to James Mukasa, Money Sent currently has close to 1000 agents spread across the country and has served more than 10,000 customers in the past 3 years. He nonetheless notes that their reach and impact would be even higher hadn’t been for cash constraints that have limited their service rollout.

In addition to facilitating transactions, Mukasa noted that MoneySent also supports payments including Water and Electricity bills, Pay TV, and Tax payments among others.

He revealed that as a start-up in the FinTech space; unfair regulations, high charges and cyber security threats are their biggest challenges. He noted that for now, MoneySent is still working under the Bank of Uganda sandbox but continues to work towards securing its license.

MoneySent has featured on Day 35 of the annual 40 Days 40 FinTechs initiative Season 5.

Run under HiPipo’s #IncludeEveryone program that also encompasses other initiatives such as FinTech Landscape Exhibition, #WomeninFinTech Hackathon, Summit & Incubator, and the Digital and Financial Inclusion Summit and Digital Impact Awards Africa; the #40Days40FinTechs platform aptly provides a setting for the various players and stakeholders involved in digital and financial technology to exhibit their products and services. It also gives players a platform to share their ideas on how the unserved and underserved by the present financial systems can be brought into the fold.

With over 150 participants in the last four years, #40Days40FinTechs continues to be the world’s premier showcase event for innovations that are enabling underserved populations to join the digital economy space. We know that this can only get better owing to the inspiration and collaboration of our partners; #LevelOneProject, Mojaloop Foundation, INFITX, Cyberplc Academy, Ideation Corner, and Crosslake Technologies. Most importantly, the initiative owes its continued success to the generous support of the Bill and Melinda Gates Foundation.

Her Duuka is Empowering Women-Led MSMEs Through E-Commerce. #40Days40FinTechs Season 5, Day 34.

Different reports continue to show glaring gender imbalances in digital and financial inclusion with fewer women involved in this field compared to men yet women are the majority population and thus must be actively involved.

This gender diversity gap can only be closed with deliberate affirmative action that enables women to not only develop products but also devotedly participate in digital and financial inclusion efforts.

Several players continue to contribute towards addressing this issue. One of such initiatives that are supporting women involvement in the digital economy is Her Duuka; a product of Computing Palace Technologies.

“Her Duuka is a women in business ecommerce platform that ensures that women that are still doing business in the native analogue way are trained, and upgraded to the digital way of doing business. Her Duuka ensures that we break the barrier of less women accessing technology. We enable women own and run digital shops. Her Duuka simply means a Woman’s shop but in this case, this is a digital shop that enables women to trade digitally,” Felix Balitumye, a Director at Her Duuka explained.

He added: “To get started, a business woman only needs to go on to our platform, and sign up. Our administration team reviews the submission, confirms compliance to required KYC and when you are approved you then start trading. At this point, you start posting your products and the global market can see them. A buyer simply has to tap on the product they need, add it to their cart and complete the purchase.”

Balitumye highlighted that for women in business that are not tech savvy, they first get digital literacy training before they are onboarded so that they are able to trade freely and rightly anytime.

“When we reach out to you and we realize the digital gap with you as person, we first take you through some basic digital training to ensure that you are able to trade. We also help you upload your first products but along the way for sustainability, we show you how it is done so that you are able to upload the products on your digital shop yourself.”

He noted that the platform is free for all women onboarded with less than 50 items while those that have more than 50 items pay a negotiable subscription fee.

“We started Her Duuka in 2022. Since then, we have onboarded around 600 businesses. These have come from the women in business that we took through digital training skills to ensure that they are able to trade. The reason why we are only onboarding women businesses is because we want to contribute towards closing the gender diversity gap in digital and financial inclusion.”

He highlighted that Her Duuka accepts both mobile money and bank cards transactions with all products prepaid before they are delivered to the buyers.

“We have enabled both mobile money and cards payments. After a payment is completed, then the product is delivered by our dedicated transportation team. We do this to ensure that products are only delivered to customers that actually need them and are available to receive them.”

Her Duuka has featured on Day 34 of the annual 40 Days 40 FinTechs initiative Season 5.

Run under HiPipo’s #IncludeEveryone program that also encompasses other initiatives such as FinTech Landscape Exhibition, #WomeninFinTech Hackathon, Summit & Incubator, and the Digital and Financial Inclusion Summit and Digital Impact Awards Africa; the #40Days40FinTechs platform aptly provides a setting for the various players and stakeholders involved in digital and financial technology to exhibit their products and services. It also gives players a platform to share their ideas on how the unserved and underserved by the present financial systems can be brought into the fold.

With over 150 participants in the last four years, #40Days40FinTechs continues to be the world’s premier showcase event for innovations that are enabling underserved populations to join the digital economy space. We know that this can only get better owing to the inspiration and collaboration of our partners; #LevelOneProject, Mojaloop Foundation, INFITX, Cyberplc Academy, Ideation Corner, and Crosslake Technologies. Most importantly, the initiative owes its continued success to the generous support of the Bill and Melinda Gates Foundation.

iSOKO is supporting over 80,000 Informal Cross Border Traders. #40Days40FinTechs Initiative Season 5, Day 33

Informal cross border trade is one of the oldest forms of trade across Africa. It employs millions of people majority of them being women and youth.

Research carried out by the African Development Bank (AfDB) shows that cross-border trade is a source of income to millions of people across the African continent. Uganda alone has thousands of informal cross border traders plying their trade in border towns such as Malaba, Busia, Mutukula, Elegu, Katuna, Mirima, and Goli.

However, majority of these traders are faced with several challenges such as lack of market information, absence of interoperable payment platforms, counterfeits and fake money, and cases of mistreatment at the borders.

Nonetheless, innovators, government and development partners are working to mitigate, somewhat put an end to these issues. One way they are doing this is through developing digital platforms to support this kind of trade. Among such platforms being used by cross border traders in Uganda is iSOKO.

“In 2016, Trademark Africa conducted a research on why informal women cross border traders where losing a lot of money while conducting their business. This research revealed that the women traders were losing money due to lack of market information. That is how iSOKO came about with letter I standing for digital or internet and Soko meaning shop. So, Isoko simply means a digital/online shop,” Rogers Mwesigwa the ICT Technical Assistant for iSOKO, Uganda Chapter explained the genesis of this platform.

He added: “But on top of providing the traders with information, iSOKO also added more modules including the market module that enables traders to display and sell their products from wherever they are. As of today, iSOKO is being used in five countries – Uganda, Kenya, Tanzania, Rwanda and Burundi. There is a plan to expand Isoko allover Africa with focus on the countries that Trademark Africa has presence in so that Africans can have an online shop that allows them to trade with in two or more states.”

Mwesigwa noted that iSOKO APP is downloadable on Google Play after which a trader can register and start trading in addition to accessing relevant trade facilitation information.

“After downloading and registering, the trader can then post their products. When a potential buyer sees the products, they place an order and the trader receives a notification. There is an in-chat APP within iSOKO that enables the trader and buyer to chat and negotiate. The APP also provides market information, daily exchange rate and information about taxes as well as a tax calculator.”

He revealed that iSOKO currently has over 80,000 users from allover the five countries with these numbers expected to grow to about 120,000 by the end of the year.

“When we started this platform, we focused on women. So, majority of the traders on the platform are women. However, we know that trade is not a one sex affair so we also onboard male traders.”

iSOKO has featured on Day 33 of the annual 40 Days 40 FinTechs initiative Season 5.

Run under HiPipo’s Include Everyone program that also encompasses other initiatives such as FinTech Landscape Exhibition, Women in FinTech Hackathon, Summit & Incubator, and the Digital and Financial Inclusion Summit and Digital Impact Awards Africa; the #40Days40FinTechs platform aptly provides a setting for the various players and stakeholders involved in digital and financial technology to exhibit their products and services. It also gives players a platform to share their ideas on how the unserved and underserved by the present financial systems can be brought into the fold.

With over 150 participants in the last four years, #40Days40FinTechs continues to be the world’s premier showcase event for innovations that are enabling underserved populations to join the digital economy space. We know that this can only get better owing to the inspiration and collaboration of our partners; Level One Project, Mojaloop Foundation, INFITX, Cyberplc Academy, Ideation Corner, and Crosslake Technologies. Most importantly, the initiative owes its continued success to the generous support of the Bill and Melinda Gates Foundation.