Category: Digital Impact Awards Africa

Our Reporter.

While Sub-Saharan Africa countries are among the largest recipients of diaspora remittances, the region also suffers with some of the highest transfer costs than any other region in the world.

A 2018 World Bank report shows that on average, the cost of sending USD 200 to and from a country in the region was almost USD19, which is more than 20% higher than the charge for a remittance to any other region.

Frustrated over exorbitant charges and lack of innovation in the African-diaspora remittances, Douglas Kimani set out to start Frontier Alliance Limited, a technology company that is passionate about digital transformation.

According to Kimani, money transfer solutions have remained the same over the years, characterized by high fees and low exchange rates.

Based in Winnipeg, Canada, Frontier Alliance offers financial inclusion products in remittances and direct bill payments from anywhere in the world, thus eliminating middlemen, who most times misuse the hard-earned cash.

Kimani explained that while direct bill payment services have been out of reach for many Africans in the diaspora, Frontier Alliance’s products are set to provide the much-needed bridge to ensure that remittances fulfil the intended purposes.

“Diaspora remittances do not always fulfil the intended purposes such as settling education bills, hospital bills, utility bills because they are sent through a third party. But our direct bill product will close this gap by paying the service providers directly,” Kimani said.

He added: “Our promise is to provide real time money transfer service with direct bill payments, securely and conveniently, cost-effectively or at no-cost while providing traceability of the funds with good stewardship.”

The Financial Technology Company (FinTech) focuses mainly on financial services, health care and education while leveraging social, mobility and cloud technologies.

Kimani, whose company is among those participating in the 40-days-40-FinTechs initiative, applauded the project organisers, saying that the idea of promoting interoperability, especially within Africa, will help lower transactional costs further and make financial services more accessible.

“Interoperability and Mojaloop in the African financial inclusion journey is critical; Mojaloop is providing the missing link that Africa needs. Different partners are provided with a level playing field to start from,” he said.

He added: “Whether a company is a startup or a multi-billion dollar company, this will help innovation acceleration while observing global best practices.”

Kimani noted that being an open source software, Mojaloop has provided an opportunity to different stakeholder categories to be involved, through the use of Application Programming Interfaces (APIs) and open standards architecture, with level one principles.

As Frontier Alliance scales to meet the different user demands, Kimani explained, it will now be easy to integrate with Mojaloop and leverage other partners in the ecosystem to advance financial inclusion.

About 40-days-40-FinTechs

The 40-days-40-FinTechs initiative is organised by HiPipo, in partnership with Crosslake Tech, ModusBox and Mojaloop Foundation.

It seeks to enable Financial Technology Companies innovate solutions that facilitate cross-network financial transactions at minimal risks to enhance access to financial services.

Running for 40 days, the project will see the participating 40 FinTechs, acquire interoperable development skills to improve access to financial services, using the Mojaloop open source software.

The HiPipo CEO Innocent Kawooya commended Frontier Alliance for the innovation, saying that developing more interoperable digital payment solutions will play a major role in scaling uptake of digital financial services and improve the levels of financial inclusivity.

“Frontier Alliance is designing digital remittance solutions that will help increase direct foreign investments for several African economies and markets,” Kawooya said.

He added that the idea of eliminating middlemen will help create a trusted Africa – Diaspora reliable merchant and service provider network of schools, medical facilities, that helps every payer to pay directly and exactly for only what they wish to, conveniently from any part of the world.

Our Reporter.

With financial exclusion still a big challenge globally, players in the financial technology space are increasingly working towards breaking the barriers by using technology to ensure that more people have access to affordable financial services.

It is estimated that over a billion people globally are still financially excluded. Uganda has, however, gained progress in the financial inclusion space, with the number of financially included estimated at 78%, representing 14.4 million adults, according to the 2018 FinScope survey.

While Mobile Money Service providers have played a major role in this, Financial Technology (FinTech) players such as Lend in a Box, are also playing a major role.

According to the company’s Head of Business Oscar Ofumbi, Lend in a Box seeks to drive financial inclusion for Small and Medium Enterprises (SME) by aggregating payments, insurance, working capital, trade finance, cash and forex solutions, using its various wallets including SME, Agric, Med, Insure, Capital, Trade, and Risk solutions.

This is done in partnership with banks, insurance companies and alternative financial institutions.

Ofumbi said that one of the challenges facing SMEs today is competing in the same market place with multinationals, which often have access to different products and services across payments and forex solutions, which most SMEs do not have.

This, he said, puts them in a disadvantaged position as they are always outcompeted at almost all fronts.

Ofumbi said: “Our solutions cut across given that we are able to provide payments and other solutions for SMEs.”

“For instance, one of the use cases that we have most times is the one in the agricultural space where we have built a solution that enables women in rural areas to access financing using invoices or the supplies that they do. This has helped them access capital for their businesses and they are now in a better position than ever before to support their families.”

Commenting about the Insurance products, Ofumbi said that they discovered through research that a sizable percentage of expenditure of people in rural areas is spent on things that can be provided by insurance such as healthcare, burials and related expenses.

“These are expenses that can be covered by insurance but because the product has not reached them, they are unable to provide it for themselves and for their families. But by us extending this solution to them, we have supported them in that arena,” Ofumbi said.

Lend in a Box is among the firms participating in the 40-days-40-FinTechs project that is currently ongoing. Lend in a Box is the 29th FinTech to interface with HiPipo on this project.

The HiPipo CEO Innocent Kawooya noted that the HiPipo team is blessed to lead a sector that has played a major role in transforming lives.

“As HiPipo, it does not only excite us but also gives us much confidence that the future of Africa is bright because of the contribution of financial technology and we are glad to lead the contribution,” Kawooya said.

He explained that they believe that when they help grow different sectors through financial inclusion advocacy and through promoting the use of financial technology, which is one of the pillars that can help scale financial inclusion growth, they will help in solving some of the challenges facing the world today.

Kawooya commended Lend in a Box for their deliberate focus on SMEs and women in its effort to drive financial inclusion.

He noted that research has proved that when you uplift women, they will help their families and their families will in turn help nations to advance.

“The world needs to achieve full financial inclusion; the United Nations under the Sustainable Development Goals is interested in lowering poverty levels and believes that when people get financially included, may be poverty challenges will be addressed.”

He urged all the FinTechs participating in the 40-days-40-FinTechs initiative to play their part so that they together contribute to the growth of the economy and development of the world.

About the project

The 40-days-40-FinTechs project is organised by HiPipo under its Include EveryOne program, in partnership with Crosslake Tech, ModusBox and Mojaloop Foundation.

It seeks to enable financial technology companies to innovate solutions that facilitate cross-network financial transactions at minimal risks to enhance access to financial services.

To increase access to financial services, however, there is need to lower transaction costs, which have been said to be a big barrier. Financial technology experts indicate that one of the ways to lower transactional costs is through adopting the use of interoperable solutions.

Ensuring that Ugandans FinTechs offer interoperable solutions is one of the reasons for the 40-days-40-FinTechs projects.

Running for 40 days, the project will see the participating 40 FinTechs acquire interoperable development skills to improve access to financial services, using the Mojaloop open source software.

Kawooya pledged to offer free consultancy for the participating Fintechs that could be having technological challenges.

Our Reporter.

While education experts in Uganda put the ideal teacher-pupils ratio at one teacher to 53 pupils, most schools have three times the number, a condition that is straining Uganda’s education system.

This brings about a problem for both teachers and learners, as slow learners are always left behind because teachers have a huge workload that hinders them from giving attention to the slow learners.

However, having gone through the system and not wanting his children and future grandchildren to go through a similar challenge, Andy Mugerwa set out to innovate a product that would allow primary school pupils to revise on their own in an interesting and live way.

Dubbed MyLib, the platform offers an interactive digital curriculum for primary school pupils, using animations and illustrations.

According to Mugerwa, it uses a blended learning approach that combines face-to-face instruction with computer-mediated instruction, which offers visual avenues to learning irrespective of rural and urban school locations.

“From our background, we all know the challenges we went through in our primary schools. So MyLib came to address education challenges for primary pupils,” Mugerwa said.

The platform offers several features including Content, multimedia and assessments, among others.

According to Mugerwa, MyLib content is tailored to suit Uganda’s local primary curriculum following guidelines and recommendations from National Curriculum Development Center while the multimedia presentation offers captivating animations and illustrations, which make learning fun and memorable.

“We know the needs of a Ugandan pupil because we are Ugandans. We are making primary revision and education interesting, more practical and accessible by as many people as possible,” he said.

Work offline

MyLib also allows users to work offline as they can download your lessons and access your content anywhere at anytime without extra data costs. It also offers assessments which help keep the learners engaged with over 240 practice exercises and over 4200 questions. Additionally, one can track the progress of their children with instant reports.

Among its key advantages are saving on time and money as learners can access content anywhere and anytime.

Additionally, Mugerwa said it leads to better retention because the whole learning process is entertaining and engaging, it is scalable and allows learners to choose their learning path and navigate at their own pace.

The MyLib platform is integrated to digital payment platforms such as mobile money to enable easy payment and access to the content.

Established in 2007, the company has to date served over 3,000 customers.

MyLib is one of the firms participating in the 40-days-40-FinTechs initiative, a project that seeks to enable Financial Technology companies innovate solutions to facilitate cross-network financial transactions at minimal risks to enhance access to financial services.

“We are happy to be part of the 40-days-40-FinTechs. We are not a FinTech but our commercialisation is helped by financial technology. As such, discussions around interoperability and latest technologies such as Mojaloop are exciting to us,” Mugerwa said during an interaction with the HiPipo 40 days 40 fintechs team.

Running for 40 days, the project will see the participating companies acquire interoperable development skills to improve access to financial services, using latest technology such as the Mojaloop open source software.

The initiative is being organised by HiPipo, in partnership with Crosslake Tech, ModusBox and Mojaloop Foundation.

The HiPipo CEO Innocent Kawooya said: “I am happy to interact with MyLib. Just like HiPipo, MyLib has been here for over a decade. I was privileged to be part of the team that advised on how to make MyLib better.

“As a developer, I offered Andy and his team some contribution on an idea they were already working on. We have kept in touch and always interact and discuss how to improve these platforms.”

He said that HiPipo thrives to enhance digitalization, financial inclusion and overall betterment of the communities.

Our Reporter.

Jumia, an e-commerce retail and logistics service platform that connects sellers with consumers has been hailed as one of Africa’s greatest success stories and yes, it is.

Established in 2012 in Lagos, Nigeria, it has within just a period of eight years posted great milestones, including spreading to about 11 countries in Africa, including Uganda, Egypt, Morroco, Kenya, Ivory Coast and South Africa, among others.

It entered the Uganda market in 2014 and it has several logistics hubs across the country, which it uses to deliver goods to its clients across the country.

Established in 2012 in Lagos, Nigeria by Jeremy Hodara and Sacha Poignonnec, ex-McKinsey consultants, along with Tunde Kehinde and Raphael Kofi Afaedor, Jumia is also listed on the New York Stock Exchange (NYSE). This follows it’s successfully issuance of an Initial Public Offering (IPO) in April 2019.

According to the company’s Uganda public relations and social media manager, Samantha Abaho, the company has a group of vendors who use the platform to sell goods.

It has over the years partnered with more than 50,000 local African companies and individuals to facilitate this.

In addition to selling goods, the company is also a logistics service provider, enabling the shipment and delivery of packages from sellers to consumers and a payment service provider, facilitating online transactions within the Jumia ecosystem.

Additionally, it offer a travel platform – Jumia Travel, a hotel booking platform, and a Jumia On Demand platform which has the Jumia food platform; restaurants, fresh food markets and Jumia party for drinks.

Also important to note is that the company has Jumia One, an app that enables customers to pay bills such as airtime and Jumia Pay, a secure payment for people to shop on all Jumia services.

Following the launch of Jumia Pay, the firm also launched the Jumia lending program, an initiative that allows its vendors to access business loans. It also partnered with Amadeus technology, a leading travel technology company, to launch a platform that enables people to book flights.

Abaho said that with over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people’s lives easier by helping them shop and pay for millions of products at the best prices wherever they live.

Opportunities

She added that e-commerce is creating new opportunities for small and medium size enterprises (SMEs) to grow and create job opportunities for a new generation to thrive.

Given its good performance, it is not a surprise that Jumia is among the companies taking part in the 40-days-40-FinTechs initiative that seeks to enable Financial Technology Companies to innovate solutions that to cross-network financial transactions at minimal risks to enhance access to financial services.

Running for 40 days, the project, which is organised by HiPipo, in partnership with Crosslake Tech, ModusBox and Mojaloop Foundation, will see the participating FinTechs acquire interoperable development skills to improve access to financial services, using the Mojaloop open source software.

The HiPipo CEO Innocent Kawooya applauded Jumia, saying that its venturing into online stores has inspired many people to sell their goods and commodities online, supporting the growth of e-commerce on the continent.

“As HiPipo, we are keen about advocating for digital transformation. In Africa, we are solving the problems that are existing, that are affecting our people every single day,” Kawooya said.

He added: “We are glad to host Jumia, an organisation that has played a transformative role in digitalizing e-commerce, in making an assumed new ecosystem of selling goods and services. We believe that with more partnerships and support, we will maybe, be able to create so many virtual supermarkets and shops that sell goods and commodities or those that integrate with you and supply through your channels.”

Kawooya applauded them for participating in the 40-days-40-FinTechs project, saying that their participation could see the Jumia wallet allow people to pay for any good from anywhere in the world in future, especially because the project supports interoperability and adoption of emerging technology like Mojaloop, which will facilitate this.

Our Reporter.

A growing number of businesses and buyers in Africa are increasingly embracing e-commerce, thanks to COVID-19 that saw governments enforce restrictions on people movement to control the spread of the deadly virus.

The shift to online shopping has not only opened a window of opportunities for businesses to sell within their country but also across borders, necessitating innovative and dependable payment methods.

While some companies have just woken up to this opportunity, Flutterwave, a payments technology company foresaw this coming about three years ago and innovated a platform that supports cross border payments.

The firm was founded by a team of ex-bankers, entrepreneurs and engineers including Iyinoluwa Aboyeji, with a view of providing technology and building digital payments infrastructure for Africa to connect it to the global economy and vice versa and enable businesses receive and make payments across Africa and globally.

The San Francisco headquartered payments Technology Company with operations and offices across Africa and Europe, has over the years focused on revolutionising e-payments across markets, including Uganda, where it launched in 2018.

“One thing we observed as Flutterwave was that Africa had begun going on a journey to solve its payments problem and products like mobile money and M-Pesa were prevalent but there was no one who was able to cover the entire continent.

“So as Flutterwave, we embarked on  a journey to build one Application Programming Interface (API), that could set all payments methods; today, if you are a client who wants to go across Africa selling across Africa, you don’t have to do various integrations everywhere you go,” Nielsimms Sangho, the Country Lead at Flutterwave Uganda, said.

He explained that while a buyer in Uganda could see a product online they were interested in being sold in a different market like Nigeria, they could not buy it because there was no way a payment could be effected. That has, however, since changed, thanks to the Flutterwave payments gateway that facilitates that.

The firm operates in over 45 countries, including Nigeria, Uganda, Kenya, Ghana and South Africa, among others.

Solutions offered

Flutterwave offers several solutions including checkout, a solution that gives users an easy way to collect payments from their customers anywhere in the world, via web or mobile and a cash issuing and management solution, which helps businesses create and manage virtual cards on their card issuing platforms.

The other solutions are a Flutterwave store, which helps businesses sell online, Flutterwave invoicing which helps businesses create professional invoices easily, get paid and track payments and a payments links that enable businesses receive payments with ease without a website or integration.

Its flagship product, Rave, which enables merchants to accept payments from cards, bank accounts, and mobile money is being used by over 45,000 merchants in the US, Europe, Asia Pacific, Middle East, and Africa and currently handles at least 2 million transactions per month.

Merchants like Uber, TranferWise, FlyWire, booking.com among others are using the Rave product.

The technology firm has received several prestigious awards including the “Best Technology Platform” awarded by The Asian Banker and the Top 100 Fintech Firms, among others.

Focus on women

Sangho also noted that the firm has a bias for women, across all the markets it operates. As part of its Corporate Social Responsibility, Sangho said that the company gives a seed capital to women-founded businesses.

“We realised that ordinarily, women have not had as much opportunity as men, especially in business in Africa and so we want to hold their hands and give them access to capital. The company also has a great team of women as staff because we believe in giving opportunity to women,” he said.

He, however, explained that they push their products across, irrespective of one’s gender.

About 40-days-40-Fintechs

Flutterwave is among the companies taking part in the 40-days-40-FinTechs initiative that seeks to enable Financial Technology Companies innovate solutions that facilitate cross-network financial transactions at minimal risks to enhance access to financial services.

Running for 40 days, the project will see the participating 40 FinTechs, acquire interoperable development skills to improve access to financial services, using the Mojaloop open source software.

The initiative is being organised by HiPipo, in partnership with Crosslake Tech, ModusBox and Mojaloop Foundation.

The HiPipo CEO Innocent Kawooya said the 40-days-40-FinTech initiative is a unique platform that seeks to advocate and support the digital transformation agenda.

He noted that digital inclusion is very important if any country, especially in Africa, is to achieve financial inclusion.

“One of the important elements for us to consider in the digital transformation story is understanding the entire story that before you have digital inclusion, you will never get anyone achieve financial inclusion in this age and time,” he said.

He also alluded to the need to secure payment platforms, saying that without that, people will lose trust and confidence in the digital payments systems.

“Without cyber security, you cannot achieve full financial inclusion because if there is a lot of fraud and businesses losing money in an ecosystem that is not secure, people will not use it; they will keep it in their bags or assets and in the end, we shall not have money to grow the economy,” Kawooya said.

Our Reporter.

It may still be a nascent industry but Uganda is increasingly making huge leaps in the digital payment technologies space.

Huge sums of money; be it person-to-person payments or business transactions, are being transacted conveniently, thanks to the innovativeness put up by Financial Technology Companies (FinTechs) such as Pegasus Technologies.

Established in 2007, the company has over the years gained prominence in the development of financial solutions for companies, emerging as a leading payment services aggregator in Uganda with vast experience in development, configuration, deployment, support and maintenance of financial and billing solutions for businesses and institutions.

It has for instance over the years developed solutions, including mobile money aggregation, mobile payments and remittances, loans and savings, software development and value added services such as SMS, airtime and data loading.

Its flagship product, PegPay payments platform, is currently being used by several institutions including banks, telecoms and utility companies such, retailers, Pay-Tv providers’ and schools, to aggregate and manage financial transactions for both internal and external purposes.

According to the company’s Projects Manager – Joshua Mandela, their platform is a robust and scalable payments system that handles over Ushs1.7trillion in transaction volumes annually for its aggregated partners.

How the solutions work

Under the mobile money aggregation solution, Mandela said, an organisation is able to collect money through a USSD, mobile application or web application. Organizations are also able to effect payments to their end user beneficiaries, either using the Pegasus platform or through their own platforms after being integrated with an Application Programming Interface (API).

The mobile payments and remittances solution on the other hand enables organizations to effect mobile payouts in bulk. One is only required to load a list of the beneficiaries and the amount to be paid out and money is sent through a preferred mobile money service provider platform.

To facilitate remittances, Pegasus partnered with several companies abroad to enable Ugandans in the diaspora send money home via mobile money.

Under the loans and savings platform, the FinTech partnered with companies that offer credit to end-users. One is only required to sign up on the platform of the company they want to get a loan from and fill in a loan request form. Once the company approves the loan, it sends the money to Pegasus, which then sends it to the intended beneficiary through a mobile money API. To payback or to save, money can be sent to the company’s account through the Pegasus our mobile money API.

Interoperability

 

The HiPipo CEO Innocent Kawooya commended Pegasus for its great role in accelerating financial inclusion in Uganda and for taking part in the 40-days-40-FinTechs project.

Alluding to a declaration he made at the FinTech Connect Conference in London in December last year, Kawooya said the next most disruptive innovation in technology is going to be financial technology and that it is likely to come from Africa and probably Uganda.

He explained that while talking about tools for accelerating financial inclusion, one of the most important things that is key in supporting this is interoperability.

“Today, the global community of financial technology believes that interoperability is one of the important avenues to use to accelerate financial inclusion and one of the ways to do that is to work with an open-source like Mojaloop to facilitate this,” he said, alluding to the Mojaloop software that seeks to boost financial inclusion by addressing the financial interoperability challenges in Africa.

To achieve interoperability, Kawooya said that collaboration is key.

“To facilitate collaboration, we will hold the 40-days-40 FinTechs project annually to ensure that those players that have innovative solutions that have changed how financial technology and financial inclusion is done are showcased and ensure that their stories are promoted to move further,” Kawooya said.

Pegasus is among the FinTechs participating in the 40-days-40-FinTechs initiatives organised by HiPipo, in partnership with Crosslake Tech, ModusBox and Mojaloop Foundation.

The initiative seeks to enable FinTechs to innovate solutions that facilitate cross-network financial transactions at minimal risks to enhance access to financial services.

Running for 40 days, the project will see the participating 40 FinTechs acquire interoperable development skills to improve access to financial services, using the Mojaloop open source software.

Pegasus also offers e-commerce services where organisations with websites or mobile applications are allowed to vend their services online and receive payments online.

It also provides wallet services, merchant collections, agency banking, e-banking, mobile banking and a solution that links dairy farmers and their respective cooperatives in Ssembabule and Kibogo districts. Under this solution, farmers take their milk to the cooperative, which sells it, collects the money and disburse it to farmers via mobile money.

Our Reporter.

While Europe, America and Asia, the main trading partners with Africa are increasingly getting cashless, over 90 per cent of the population in Africa still adores cash.

This not only renders the continent uncompetitive but has also played a great part in promoting money laundering on the continent.

According to Brookings, illicit financial flows from Africa between 1980 and 2018, were estimated at about USD 1.3 trillion ( UGX4,827 trillion), which is 50 times Uganda’s GDP. This is detrimental to the continent’s financial and economic development.

However, in a bid to play a role in facilitating a shift from cash to cashless, several players have come up. One of these is Xente Limited, a Financial Technology (FinTech) company that delivers traditional financial services in a technical manner, using technology.

Established in 2017 by Allan Rwakatungu and his co-founders, the firm connects African businesses and consumers to the digital global economy.

According to the company’s chief marketing and communications officer, Lyn Tukei, the FinTech created a platform that handles all sorts of non-cash payments ranging from mobile money to card payments such as Visa and MasterCard to pay for goods and services whereever in the world and pay utility bills.

The Xente App can also be used to get loans, book tickets, buy airtime as well as doing online sales of goods and services.

The company boasts of over 50,000 subscribers across the continent. However, the company targets to connect 100 million African people and 50,000 African businesses to the global digital economy over the next 10 years. This, she believes will enable them to help buyers and sellers upgrade to the digital financial economy.

According to Tukei, Xente seeks to help Africa emerge from the old economy where systems are inefficient, informal and people using cash, to seamlessly join the new digital economy of using cashless options to enable the continent compete favourably.

They company also targets to onboard 1,500 Micro and Medium Sized Enterprise (MMEs) merchants onto the Xente platform, especially Ugandan owned businesses. Special focus will be paid to women and youth lead enterprises.

Infrastructure key

According to Tukei, this will be done through the provision of adequate technology infrastructure that connects consumers, businesses and sellers to get to the digital platforms. Using the App also enables users to get access to credit, savings and insurance.

The company also hopes to enhance their financial services value proposition with features like Release payment on Delivery, Instant settlement, Forex payments or buyers from foreign countries and insurance in case of damage or non-delivery. This will help address the trust challenges always faced in the digital economy.

Xente, which is among the firms participating in the 40-days-40-FinTechs initiative, also intends to support the African Continental Free Trade Area (AfCFTA) initiative by enabling trade between customers and merchants in Uganda, Nigeria, Kenya and South Africa.

The 40-days-40-FinTechs initiative is organised by HiPipo, in partnership with Crosslake Tech, ModusBox and Mojaloop Foundation.

It seeks to enable FinTechs to innovate solutions that facilitate cross-network financial transactions at minimal risks to enhance access to financial services.

Running for 40 days, the project will see the participating 40 FinTechs acquire interoperable development skills to improve access to financial services, using the Mojaloop open source software.

The HiPipo CEO Innocent Kawooya commended Xente for the innovation.

“We believe in the works of digital transformation and looking at the numbers you envision to reach, it is a big target but it is achievable because time has come for financial inclusion to become the internet,” Kawooya said.

He added: “We are now on the journey of building the internet of money, which is going to change everything. Digital is now more value additional; it is no longer about sharing pictures. Facebook is now opening up shops and making sure that everyone sells what they have.”

Kawooya said the 40-days-40-FinTechs is an innovative initiative, saying that it is the first time it is happening anywhere in the world.

“We are doing this with passion because we believe that when each one of you plays a role in the ecosystem, then we will be able to transform millions of lives.

“We are happy to celebrate financial inclusion because whenever we have such discussions, we are sure we are helping the world get closer to achieving full financial inclusion,” he said.

Our Reporter.

With huge traffic congestion in most African cities, the easiest way for one to travel from one point to another is by using a motorcycle, commonly known as Boda Boda in Uganda.

Although this is the fastest means of transport that beats any manner of traffic jam, the only challenge comes with safety, as most Boda Boda cyclists ride recklessly.

However, while some people chose to just lament about the reckless habits of the Boda Boda riders, Ricky Thomson Rapa, a school dropout, saw a huge opportunity.

The loss of his close friend in a Boda Boda accident in 2012, triggered his mind and he started advocating for road safety for Boda-Boda riders and users, by encouraging them to wear helmets.

Although he had an idea of professionalizing Boda Boda riding, especially around Kampala, it did not come to fruition until late 2014 when he teamed up Maxime Dieudonne and Alastair Sussock.

This saw the birth of SafeBoda Uganda, a community of entrepreneurs and Boda Boda riders working together to improve professional standards across the urban transportation industry in Africa.

The company deploys technology to connect with its customers through an Application (app) which users use to hail a Boda Boda using their smartphones, thus ensuring safe access to mobility.

According to Nicholas Kamanzi, the Head of payment at SafeBoda, the company currently has over 18,000 professionally trained riders in Kampala, serves over 500,000 customers in Kampala, Uganda and increasingly continues to innovate to meet its customers’ changing tastes.

In a space of five years, it has promoted safe and professional standards in the transportation industry and has encouraged a network of riders who are responsible, foresighted, entrepreneurial and well clued on customer care.

This has increased safety on the roads, improved the livelihoods of many boda-boda riders through aspects of microcredit and micro insurance and also made transport around the city easier, comfortable and more reliable.

Expansion

In addition to Uganda, the company has scaled to other parts of Africa including Mombasa and Nairobi (Kenya), and Ibadan (Nigeria) with the aim of improving the transportation industry for both riders and passengers by increasing the number of safe trips taken per day and by making travel around the cities convenient and stress-free.

In 2017, the company launched a SafeBoda wallet to allow passengers plan their trips better by getting money from their mobile money accounts into their SafeBoda wallet for easy settlement of the fares.

For convenience, Kamanzi said that the company expanded the avenues through which customers would load their wallets by allowing customers to request any Safe Boda rider randomly found on the road to deposit for them on the wallet. Additionally, customers can also use merchants in the ecosystem to deposit in the wallet.

Other products

In addition to paying for trips, SafeBoda also allows customers to use money in their wallets to buy airtime from the different networks, buy food from the different restaurants and sharing with friends, among others

It also partnered with banks to allow SafeBoda riders to save for their future. Under this, a rider agrees to the amount that should be taken off for a specific developmental target, then retrieved after a given period. This is on top of the other financial services like loans rendered to the riders. SafeBoda has a tier IV license that allows them to give loans to its riders.

SafeBoda also collaborated with a third-party asset provider to allow its riders access assets on loans like motorcycles and life insurances service.

According to Kamanzi this financial technology advancement has improved the lives of the riders.

40-days-40-FinTechs initiative

Safe Boda is among the FinTechs participating in the 40-days-40-FinTechs initiatives, organised by HiPipo in partnership with Crosslake Tech, ModusBox and Mojaloop Foundation.

The initiative seeks to enable FinTechs to innovate solutions that facilitate cross-network financial transactions at minimal risks to enhance access to financial services.

Running for 40 days, the project will see the participating 40 FinTechs acquire interoperable development skills to improve access to financial services, using the Mojaloop open source software.

The HiPipo CEO Innocent Kawooya alluded to how the FinTech landscape in Uganda has grown over the last five years, noting that there are currently over 67 FinTechs in the country today, doing amazing work.

“We are here because we believe in the work of financial technology and the players that have been doing the donkeywork to make sure there is better service provision, affordability, accessibility and transparency and services becoming more secure each day,” he said.

He noted that among the tools that have been used to bridge a gap, especially in value addition services, is technology, which is a carrier of payment gateways that ensure that everyone can be able to pay off their wallet.

Kawooya added that HIPipo is kin at promoting secure digital financial services, given their virtual role in promoting financial inclusion.

“We believe that one of the most important thing to do is to ensure that people can access financial services because an economy that includes everyone benefits everyone,” he said.

Our Reporter.

When RG-Consult started working on the Nakasero Market portal that would allow people to order for groceries from the market and have them delivered to their residences, little did they know that it would become popular in a short time.

However, the lockdown that followed the COVID-19 outbreak in Uganda, forcing the government to institute control measures to constrain its spread, was a blessing in disguise for the East African 360 creative, production, experiential marketing, events management and consulting company.

While many business people sulked over the lockdown, RG-Consult was smiling; it was an opportunity to popularize their new platform.

It was an opportunity to fast-track the development of its Nakasero Market portal, an online platform that allows people to buy groceries from the comfort of their homes and have them delivered to them conveniently; especially that government had banned both private and public means of transport.

Bridgette Nisha Ampurira, the RG Consults Team Manager said that while they had planned the App and were already working on the portal, COVID-19 accelerated the development and introduction onto the market.

“This product became much more important and relevant because of the current situation we are in. The website www.nakaseromarket.ug is receiving a lot of traffic. Our App is ready and will be rolled out soon,” Ampurira said.

People ordering groceries can pay through mobile money, Visa Card or cash on delivery. The company has a fleet of boda bodas which do the home deliveries.

Following the success of the Nakasero Market portal, Ampurira said the company has also secured other domains for popular traditional markets, as part of its bigger expansion plan.

The company, which is among the Financial Technology Companies (FinTechs) taking part in the 40-days-40-FinTechs initiative, also offers other products including the sell of tickets for different events, online.

The company has also ventured into organizing online concerts, where people pay for a show and they are provided with a link through which they can access and watch the show live.

It is registered in Uganda, Rwanda and Burundi.

The HiPipo CEO Innocent Kawooya said the 40 days 40 fintechs initiative seeks to support innovative FinTechs to ensure that they create more jobs and ensure that more people are financially included.

He, however, expressed concern that despite the technology sector playing critical role in scaling financial inclusion over the years, the sector has not been given sufficient attention.

“For instance, if a bank today has 150,000 mobile wallets, they praise the bank first before they talk about the person that created the technology.

“For 15 years, HiPipo has been advocating for digital transformation, starting with Music. We wanted to show that you can use technology to change so many lives. About 10 years ago, we took it to financial inclusion; we wanted to ensure that we streamline and get people on board. Our input has played a great part in the amazing growth of mobile financial services you see today,” Kawooya said.

Kawooya said that HiPipo will ensure that FinTechs like RG-Consults are equipped with emerging technologies such as Mojaloop – a financial technology software that will help them design interoperable payments solutions to enable them cut costs and also serve a wider market, using a shared payment platform.

“Mojaloop will help you create a financial eco-system that can communicate easily with others platforms to enable you supply products anywhere and get payments seamlessly,” he said.

The 40-days-40 FinTechs initiative is organised by HiPipo under its Include EveryOne program, in partnership with Crosslake Tech, ModusBox and Mojaloop Foundation.

It seeks to enable FinTechs to innovate solutions that facilitate cross-network financial transactions at minimal risks to enhance access to financial services.

Running for 40 days, the project will see the participating 40 FinTechs acquire interoperable development skills to improve access to financial services, using the Mojaloop open source software.

Kawooya pledged to offer free consultancy for the participating Fintechs that could be having technological challenges.

Our Reporter.

The payment industry is increasingly experiencing a high level of disruption that is reshaping the payments space, thanks to a surge of new technology-driven processes.

Operated by Financial Technology Companies (FinTech), the digital applications are enabling users to take payments to the next level in terms of speed, efficiency and convenience.

And one firm that has greatly contributed to this disruption in Uganda is Craft Silicon, a Kenyan headquartered FinTech that provides customized banking solutions for the financial sector across the world.

Craft Silicon was founded in 2000 when Kamal Budhabhatti developed an application to help manage expenses. It was then adopted by Micro Finance institutions before it later evolved into a core banking system dubbed the Bankers Realm in a space of two years.

Over the years, the FinTech has risen to become a market leader owing its success to the innovativeness.

It has over 35 commercial banks and 150 Micro Finance institutions on its core banking and core Micro Finance products, respectively.

According to the firm’s Uganda team leader John Baptist Ochieng, the FinTech is inspired by the desire to innovate so as to make financial products available and accessible to the target audiences easily and conveniently.

In addition to the core banking system, the firm is also a key player in the mobile banking; it has innovated mobile banking platforms for over 150 banking customers, connected to over 14 African countries. According to Ochieng, the company handles over 1.6 million transactions daily.

Under the mobile banking platform, one is able to pull money from their bank account into the mobile money wallet and vice versa.

It also facilitates bill payments for utility companies such as National Water and Sewerage Corporation and Umeme, buying airtime and loan access via mobile phones.

“As need arises every day for financial inclusion, we innovate around that to see that everyone can access their money or pay bills, loans and the like,” Ochieng said.

Other products are self-account opening for connected banks, agency banking, an Enterprise Resource Planning (ERP) for SMEs, an e-voucher system for farmers being implemented by the Ministry of Agriculture, Animal Industries and Fisheries and a payment gateway for the  National Information Technology Authority that allows interoperability for all government ministries, departments and agencies.

It is also working on another product that targets merchants’ payment, where one can pull money from bank account and pay directly for goods and services.

“We are committed to growing financial inclusion in the country and Africa as a whole,” Ochieng said.

Efforts.

Different stakeholders including the government and the private sector are playing a critical role to ensure that they reduce the number of people who are still financially excluded.

According to the 2018 FinScope survey, financial inclusion in Uganda increased to 78%, driven mainly by mobile money services.

The HiPipo CEO Innocent Kawooya said that technology in Africa is a prime sector that everyone wants to be a part of and that it is playing a critical role in transforming millions of lives through financial inclusion.

He commended Craft Silicon for a great team of energetic youth, which he said are doing everything it takes to ensure that the world achieves full financial inclusion.

“We are truly excited to engage with Craft Silicon in the great series of 40-days-40-FinTechs initiative because it is only right that we shine a spotlight on a company that has played a tremendous role is breaking down digital barriers and bringing millions of people on the continent into the digital transactional space,” he said.

Craft Silicon is among the FinTechs participating in the 40-days-40-FinTechs initiatives organised by HiPipo, in partnership with Crosslake Tech, ModusBox and Mojaloop Foundation.

The initiative seeks to enable FinTechs to innovate solutions that facilitate cross-network financial transactions at minimal risks to enhance access to financial services.

Running for 40 days, the project will see the participating 40 FinTechs acquire interoperable development skills to improve access to financial services, using latest technology such the Mojaloop open source software.