Club Tangaza is helping children, women develop love for CODING.

By our writer

When you talk about software engineering, many females will tell you that it is a preserve for males.

This is basically because in addition to being a male-dominated field, most females think that software development is a hard discipline and thus should be pursued by men.

To demystify that belief, however, Club Tangaza, an online coding platform for children and beginners, has come out to demonstrate that anyone, be it a young girl, boy, woman or man, can acquire the software development skill and excel at it.

According to the Club Tangaza co-founder Cleopatra Kanyunyuzi, the company set out to teach the young generation (girls and boys), starting at an early age, coding skills so as to develop the love for it early in life instead of being introduced to them while at college or university.

“Coding is currently referred to as the literacy of the 21st century; so it is only imperative that we teach our generation how to code. Learning to code is like learning any other language and these skills need to be taught at an early age before they become picky,” Kanyunyuzi says.

She adds: “In this era of the internet of things (IOT) devises around us are interconnected and they communicate through code. So, these skills are really very important.”

Coding refers to giving a set of instructions to a computer, which instructions are written in a programming or computer language.

Kanyunyuzi says: “Coding is no longer a reserve for software engineering or computer science students, learners do not have to wait to go to college or university to start learning how to code; anyone can learn how to code.”

Club Tangaza runs three programmes including Tangaza Kids for children aged four to 12, Tangaza Def Club (13 years and above) and Team Techy (13 and above).

To enroll, one visits www.clubtangaza.com, and chooses an appropriate programme, after which they are given feedback and a schedule.

Kanyunyuzi, however, says that while at Club Tangaza both boys and girls are exposed to the same tools, environment, equality in assessment and opportunities, enrollment is still higher for males than females. She adds that males also tend to stay committed throughout the entire course than their female counterparts.

Incentives needed

To increase the number of females embracing technology, Kanyunyuzi says there is need for incentives from both the private and public sectors.

“As private Club Tangaza, we provide discounted prices for girls that enroll for our progrmmes but this is not enough because we are just a small entity.

“We thus call upon leading females in Tech and the government to join this cause. The government should probably roll out these programmes in schools so that they are not only left to people who can afford them but even people at the grassroots because there is that young girl or woman who has not even seen a computer but would love to get involved in shaping the technology trends of our country,” she notes.

Club Tangaza is among the firms participating in ongoing second edition of the 40-Days 40-FinTechs initiative organized by HiPipo in partnership with Crosslake Technologies, ModusBox and Mojaloop Foundation, and sponsored by the Gates Foundation.

The initiative provides a platform for FinTechs and stakeholders in the digital and financial technology space to exhibit their products and share ideas.

Kanyunyuzi says the 40-Days 40-FinTechs initiative is championing digital inclusion by shining a light on local startups that are providing digital solutions to automate business processes in the country.

The HiPipo Chief Executive Officer Innocent Kawooya says through this edition, FinTechs have shown a plethora of solutions, seeking to solve unique sets of challenges.

He adds that FinTech is the Launchpad on which the promise of full global financial inclusion will be fulfilled.

Pesajet is providing low-interest school fees and agricultural loans

By Our writer

Spending a day or a week at home for lack of school fees is something that no parent would wish their child to experience.

Due to various challenges, however, parents find themselves stranded with their children who have been sent back home to collect fees.

To support such parents, however, E-Moments, a multi-business company that does events management, set up a payments business Application dubbed Pesajet, which, among others, offers a School Advance solution that seeks to aid the school fees challenge.

According to E-Moments Limited Chief Executive Officer and co-founder Emily Sonia Nakabuye, the solution offers low-interest loans to parents to pay their children’s school fees to avoid inconveniences.

Pesajet also offers services in agriculture and utilities, among others.

As part of the company’s women empowerment agenda, women enjoy lower loan interest rates compared men.

“If men take out loans at 5% interest rate, women will be charged 3%,” Nakabuye says.

She adds that Pesajet seeks to include everyone by ensuring that their loans are accessible and affordable for both men and women.

Pesajet uses technology such as Java, API programming and Mojaloop. Nakabuye notes that they are also encrypting Mojaloop with the open-loop systems so that everyone is able to transact cheaply, irrespective of the digital financial service provider they are using.

Additionally, she says that Pesajet is also using the Account lookup service provided by Mojaloop and notifications to enable people get updates about Pesajet or get transaction alerts through SMS. 

Nakabuye notes that Pesajet is also working on smoothening its user interface and make it accessible and easy to all users.

“We have heard statements like wow! Their application is really nice; it is very easy to use, I would recommend it to anyone. That is the feedback we want to get from our customers when they use our application,” Nakabuye notes.

She notes that Pesajet is a believer that low cost user devices are key in driving financial inclusion, and notes that Pesajet is trying to ensure that its App is accessible, irrespective of the device one is using.

In a bid to ensure low cost, Pesajet is trying to make its App as affordable as possible so as to cater for the last-mile person.

The Pesajet App can be downloaded from the Google Play store.

40-Days 40-FinTechs

E-Moments Limited, which was started during and also participated in last year’s Women in FinTech Hackathon, is among the firms participating in the ongoing second edition of the 40-Days 40-FinTechs initiative, organized by HiPipo in partnership with with Crosslake Technologies, ModusBox and Mojaloop Foundation, and sponsored by the Gates Foundation.

Nakabuye expressed gratitude to HiPipo for the 40-Days 40-FinTechs programme, which she says provides a platform for enhanced visibility to get more customers.

Additionally, she notes, it provides a platform for them to learn from the various FinTechs participating in the programme by listening to the many great stories and getting many good ideas from industry stakeholders.

She, however, expresses concern that the FinTech industry is facing a number of challenges including fraud, high cost and digital illiteracy.

Alluding to the numerous innovative ideas being showcased, the HiPipo Chief Executive Officer Innocent Kawooya notes that this year’s edition of the 40-Days 40 FinTechs is Uganda’s most comprehensive foray into things like distributed ledger technologies, Artificial Intelligence, Big Data, Automated Customer Relationship Management, cash management and lending platforms, among others.

He adds: “We need to be prepared with appropriate products and have the appropriate real-time payment systems in place to support an inclusive, interoperable digital marketplace that is both thriving and safe.”

Pesajet can be accessed on www.pesajet.com

Kanzu Money eases bulk payments for Micro, Small and Medium Enterprises.

By Our writer

Many businesses always find themselves entangled in non-core business functions and end up giving little time to core operations, which affects their operations.

Payments are one of those non-core operations that businesses, especially the Micro, Small and Medium Enterprises (MSMEs) tend to spend a lot of time on.

To help them manage their daily payments needs without interrupting their core business operations, however, Kanzu Code, a software development company, came up with an aggregation solution dubbed Kanzu Money to enable MSMEs conveniently, effectively and securely make bulk payments.

According to the Kanzu Code Software Engineer Patricia Atim, the solution allows businesses make bulk payments to their employees, suppliers and vendors, among others, in a single click.

The system uses a Comma Separated Values (CSV) file where all the details including particulars to the people to be paid and the respective amounts, are input and then uploaded onto the web-based Application (App) system to effect the payments, accordingly.

The solution is an interoperable as it uses the Mojaloop software. This means that payments can be effected from the system to any mobile money service provider or bank, effectively and at the same cost.

“This solution helps a small business owner that needs to make several payments yet the recipients are on different networks yet they have to pay via mobile money,” she explains.

She adds: “Imagine if you have 50 people to pay daily; making a single payment at a go to all those people is a lot of work. This means that you either have to carry the money with you to pay them or look for a money agent and ask them to pay one by one. The whole process is tiring and cumbersome.”

The solution not only eliminates the risk of carrying cash but also enables a business to make payments at once to all the people instead of having to pay each, one by one.

Kanzu Code also offers other solutions including custom digital solutions, online stores and Kanzu jobs, among others.

Having a bias towards women’s financial inclusion, Atim says that Kanzu Code plans to roll out a strategy to create initiatives that will be tailored specifically to encourage women to sign up.

She notes that four in 10 MSMEs are owned by women, yet most women are unhappy with the current FinTech solutions on market as they were not responsive to their needs.

Kanzu Code, which participated in the first ever Women in FinTech Hackathon last year, implements Real-Time payments and Same-Day settlements, which are among the financial inclusion principles.

They are among the firms participating in ongoing second edition of the 40-Days 40-FinTechs programme, organized by HiPipo in partnership with Crosslake Technologies, ModusBox and Mojaloop Foundation, and sponsored by the Gates Foundation.

Atim commends HiPipo for the programme, saying it has played a major role in publicity and raising awareness about the crucial role FinTechs play in the country.

While Uganda’s FinTech industry is steadily growing, Atim notes that there are a number of challenges including the prohibitive regulations and policies, high cost of lending and difficulty of attracting funding from investors.

The HiPipo Chief Executive Officer Innocent Kawooya, however, says that FinTech in Africa offers attractive opportunities and that investors are rightfully picking interest in the various startups offering a plethora of services, ranging from payments and lending, remittances and cross-border transfers, among others.

He explains that the 40-Days 40-FinTechs initiative seeks to boost the African FinTech ecosystem to enable innovators enjoy sustainable profitability to help them design and deploy affordable and inclusive financial services for the poor.

Kanzu Code can be accessed on www.kanzucode.com

Kuzimba Online is the digital one stop centre for all building materials.

By Our writer

From bricks and cement to painting, plumbing and décor services, anyone undertaking a construction project can now access them under one roof, just with the click of a button, thanks to Kuzimba Services.

Established in April 2020, Kuzimba Services, the online web Application, aids estate, site or home building by providing fast engineering solutions and making purchases of building materials easy.  

According to Kuzimba Services Business Store Manager, Ephrance Eunice Namugenyi, people no longer have to physically move looking for the materials as they can now be accessed online and delivered at their construction site.

Additionally, the firm also provides access to building experts, carpenters, architects, interior designers, cleaners and engineers and travel insurance, among others.

Namugenyi says that once one visits the business website; www.kuzimbaservices.com, they create an account by inputting all their details before they can proceed to make the different purchases for the needed building materials.

“When one gets online and they register; Kuzimba gets a message that someone has initiated a purchase of a certain material. When we get the email, we send them an RFQ and a work plan, depending on the material they have requested for.

“They then sign on the document and send it back and we make the necessary arrangements for the clients to receive their order. At Kuzimba Services, we give you reliable service delivery in the fastest time possible as long as you sign up and keep an account with us,” she explains.

Kuzimba Services participated in the Women in FinTech Hackathon in September 2020, which Namugenyi says created for them visibility and addition to exposing them to latest financial technology trends and new technologies.

The participation in the Hackathon saw them develop a cash management system, a fundamental requirement for any online business, which has enabled them operate efficiently.

40-Days  40 FinTechs 

Kuzimba Services is also participating in the ongoing second edition of the 40-Days 40-FinTechs initiative, organised by HiPipo in partnership with Crosslake Technologies, ModusBox and Mojaloop Foundation, and sponsored by the Gates Foundation.

Namugenyi alludes that the platform is an opportunity for Kuzimba Services to be marketed and to grow to another level.

The HiPipo Chief Executive Officer Innocent Kawooya also alludes that the 40-Days 40-FinTechs initiative seeks to boost the African FinTech ecosystem to enable innovators enjoy sustainable profitability to help them design and deploy affordable and inclusive financial services for the poor.

Kawooya adds that FinTech is the launch pad on which the promise of full global financial inclusion will be fulfilled. He also notes that FinTech in Africa offers attractive opportunities as investors are rightfully picking interest in the various startups that are offering a plethora of services.

Computing Palace Technologies seeks to close digital-gender gap with Her Duuka platform.

By Our writer

It is no secret that women are behind men when it comes to digital skills and are less-likely to have their businesses online compared to their male counterparts.

To close this gap, however, Computing Palace Technologies, an Information and Communication Technology (ICT) firm that specializes in software development, is introducing “Her Duuka”, a web-based e-commerce platform that will enable women post and sell their products online.

According to Felix Balitumye, the Team Lead at Computing Palace Technologies, this will enable women businesses, majority of which have been greatly impacted by the COVID-19 pandemic and the resultant lockdowns, to thrive.

Balitumye says that majority of women-led micro and small businesses have since collapsed due to failure to adapt to electronic commerce because of lack of digital skills among their proprietors.

Over the past few months, the firm has been teaching businesses digital skills to enable them use digital channels to market and sell their products.

“We noticed that many businesses had not adopted so much social media and other digital platforms to do business. But after holding a session with them and showing them how their businesses can evolve, they have adopted,” says Balitumye.

“We are not only teaching these women digital skills, we are also enabling them to adapt by selling their goods online. Whoever will be allowed to create an account on this platform must have been trained.”

This, he says, will also help boost financial inclusion as the women-business owners will only receive their payments through mobile money.

While the platform will primarily be free for all the women, Balitumye says that they might consider charging a small subscription fee in future for sustainability purposes.

This is the latest of a number of innovations by Computing Palace Technologies which deals in a range of ICT-oriented services including software development, development of financial products, websites design and hosting services, ICT consultancy, internship training, and customized ICT training.

Over the years, the firm has developed different management systems including Sacco management, School management, Hospital management, and Church management systems, among others to enable them operate more efficiently.

40-Days 40 FinTechs

Computing Palace Technologies is among the participants in the second edition of the 40-days-40-FinTechs initiative, organised by HiPipo under its Include EveryOne programme, in partnership with Crosslake Tech, ModusBox and Mojaloop.

Balitumye commended HiPipo for the initiative, saying that it has opened for its doors to new partnerships and also broadened its perspective towards financial inclusion and interoperability, which have been integrated in its systems development.

Being a gender-centric firm, however, Balitumye says there is need to for enhanced collaboration and support to bridge the current gender gap in the industry.

The HiPipo Chief Executive Officer Innocent Kawooya alludes that the second edition of the #40Days40FinTechs will showcase the best of the multitude of solutions and products one can think of in the digital space.

“We expect examples of innovations and brands operating in this space and also use this chance to learn, at no cost, from probably the most knowledgeable pool of global FinTech experts that are all scheduled to present this year,” he said.

Kawooya adds that FinTech in Africa offers attractive opportunities and that investors are rightfully picking interest in the various startups that are offering a plethora of services, ranging from payments and lending, remittances, cross-border transfers and neobanks, among others.

Beyonic is facilitating businesses continuity amid Lockdown.

By Our Writer

Many businesses globally have been affected by the lockdowns instituted by their respective governments to tame the spread of the deadly corona virus, wiping away livelihoods for millions of people.

However, Beyonic/ MFS Africa; a giant FinTech that facilitates payments integration across Africa has refined itself to help such businesses continue operating amid the lockdown to enable them survive.

Doreen Lukandwa, the Beyonic/ MFS Africa Vice President, Global Enterprises says: “In the current lockdown, a lot of businesses are asking themselves how they can continue to make money, reach their customers in the safest and most affordable way possible or how to scale their businesses beyond the confines of one district or country. We enable them do that and much more.”

“Also given the current situations where people have to work remotely and are disconnected from their customers, FinTechs like Beyonic have to be very innovative around how they enable businesses to continue to thrive.

 “This explains why we have focused on refining the answer to the question for you. When you get a Beyonic account, all you have to do is provide basic Know-Your Customer (KYC) to open an account and you will be able to continue operating your business without having to deal with physical cash. You only need to have the mobile money numbers of the people you would want to send money to or those you want to collect money from and communicate widely that you can accept payments through your platform,” she explains.

She adds that the FinTech is also implementing LevelOneProject principles by effecting all its outstanding payments within minutes.

This, according to Lukandwa, seeks to ensure that they use their digital platforms and available infrastructure to make market challenges obsolete.

“We are a solution provider to the challenges our partners face; it doesn’t matter how small or big your business is, we have a solution for you and we ensure real time settlements to facilitate your business growth.”

Beyonic facilitates payments integration across the African continent by integrating all telecoms in Uganda and in other African countries where it operates.

Thus, once one connects to the Beyonic platform, they will have access to all the networks across all countries where it operates, enabling access through a single log-in.

“When you log-in into that account as a business, you can effect payment to as many people as you would like to or receive payments from as many people as you would like to,” Lukandwa says.

Beyonic recently merged with MFS Africa, enabling it to increase the number of markets available for businesses to operate across the continent.

“To us making borders  matter less doesn’t just mean allowing your business go to many other markets but also things like equality, with gender being one of them,” she notes, adding that Beyonic/MFS Africa is women centric, with over 53% of its employees being women.

The FinTech is also deliberate at making more women-owned and led businesses access their platform to enable their businesses to thrive.

40 Days 40 FinTechs

Beyonic is one of the firms participating in the second edition of the 40-Days 40 FinTechs, organised by HiPipo in partnership with Crosslake Technologies, ModusBox and Mojaloop Foundation, and sponsored by the Gates Foundation.

Lukandwa applauded HiPipo for the initiative, saying that it has provided a platform to aggregate information and players in the ecosystem to create awareness about available solutions to address market challenges.

She, however, notes that while Uganda is extremely entrepreneurial, this needs to be matched with the opportunity to scale and advance these enterprises.

“One of the areas in which we are lacking is reducing the cost of operations and scale; for a lot of these businesses, it is very expensive for them to have startup capital, employ staff, and maintain these businesses plus building capacity on best business practices. These are some of the primary loopholes where I think we need to get together as stakeholders to agree on what we want to achieve and how to achieve it and I think consolidating efforts around KYC would be key.”

The HiPipo Chief Executive Officer Innocent Kawooya applauds Beyonic, saying it has played a great financial inclusion role across Africa, as its products and services are impacting thousands of people at the last mile.

He adds that FinTech in Africa offers attractive opportunities and that investors are rightfully picking interest in the various startups offering a plethora of services, ranging from payments and lending, remittances and cross-border transfers, among others.

Currently, Beyonic can be accessed through www.beyonic.com or through social media, Facebook, WhatsApp, Twitter, and Instagram as its offices are currently closed due to the lockdown but will be reopened once it is lifted.

#40Days40FinTechs #LevelOneProject

Registration for Women in FinTech Hackathon kicks-off.

17th, August, 2020: As part of its on-going Financial Inclusion efforts in Uganda and across Africa, HiPipo has today unveiled the Women in FinTech hackathon and summit.

Slated for 12th to 17th, September, the Women in FinTech hackathon will have developers convening to develop financial inclusion solutions that address their communities’ needs, aided by Level One Project principles and the latest payment technologies such as Mojaloop open source software. During the hackathon, the participants will interact with facilitators, mentors and judges drawn from across the world.

Registration for this first of its kind hackathon has kicked off today – 17th August 2020 and will go on until Friday 4th September 2020, after which shortlisted teams will be announced and guided on next steps. Eligible participants will be those that will have registered a team of 2 to 4 participants; the team leader must be a woman and at-least 2 of the team members must be women too.

Organized by HiPipo under its Include EveryOne program in partnership with Crosslake Tech, ModusBox and Mojaloop Foundation, this women focused hackathon will culminate in to the Women in FinTech summit on Friday 18th September.

While announcing these two activities, Innocent Kawooya, the CEO of HiPipo noted that it is important to have more women involved in financial technology as this will ensure that products and services on the market are well-tailored to serve women, who while are the majority are less included.

“In line with both Bank of Uganda and Level One Project’s Financial Inclusion principles, the Women in FinTech hackathon and summit will promote the adoption of ICT-based financial services because they deliver affordable and innovative financial solutions to the poor, vulnerable and least included groups such as women., ”Kawooya said, adding;

“The project holistically supports both the United Nations and the government of Uganda’s efforts of using ICTs for socio-economic transformation. We need to bring more women on board so that there can be more products that properly address the needs of the majority women.”

The Women in FinTech Hackathon and Summit come at the back of the great success of the recently concluded 40 Days 40 Fintechs initiative and the FinTech Landscape Exhibition that attracted over 100 financial sector organisations from across Africa, between May 13 and July 30th 2020.

Important Dates:

  1. 17th August to 4th September: Online Registration.
  2. 4th to 8th September: Eligible participants announced.
  3. 12 September: Women in FinTech hackathon briefing for shortlisted teams.
  4. 14th to 17th September: Women in FinTech hackathon.
  5. 18th September: Women in Fintech summit.

Eligibility:

  1. A team of 2 to 4 developers.
  2. The team leader must be a woman.
  3. At-least 2 of team members must be women.

Benefits:

  1. Networking with fellow Developers and Facilitators from across the World.
  2. Mentorship from Industry Players and Business Leaders.
  3. Access to latest infrastructure and technology.
  4. Prizes to the winning team and all participants.

Ends.

E-commerce platforms urged to ensure real time settlements.

Our Reporter.

Electronic commerce platforms have been urged to settle financial obligations they have with partner businesses on the same day to enable them have sufficient cash flows to keep them afloat.

Speaking during the fintech Landscape exhibition at Sheraton Kampala Hotel, Damali Ssali, a trade development expert said that small businesses rely on daily sales to keep their business afloat and thus should be paid the same day.

It should be noted that while there are a number of financial technology companies that sell different goods to online buyers, they do not own the items they sell; they instead source them from third parties such as small businesses and deliver them to their clients, who either pay the fintech via mobile money or cash on delivery.

Ssali said that most times the small business owners operate on a small capital base and that when it takes several days to get paid, it constrains their ability to keep in business.

“Make timely payments to that woman in a market who has supplied the tomatoes which you have delivered to your client because that person is the most vulnerable in the entire value chain. They should not be exploited by the big players because they have to restock, feed their families and also have to serve other customers,” Ssali said.

Ssali also noted that international best practices dictate that a good e-commerce environment should be able to settle the liability of the person at the end of transaction on that same day.

The Jumia Food country manager, Timothy Mugume said the company understands well the value of same day settlement and does it religiously to enable its partners continue running businesses and continue supplying them and other customers.

Mugume noted that there are immense opportunities in e-commerce. He noted that online payments have grown tremendously during the ovid-19 pandemic crisis as people shifted to online purchases due to social distancing and lockdown measures.

The Head of payments at Safe Boda, Nicholas Kamanzi, also said that the ride-hailing firm does same day settlements because these small businesses need money to restock and continue operating.

He noted that previously, they could pay after a few days but they realised that the businesses needed money the same day and thus adjusted.

The Lusuku (garden online) founder and CEO Medhi Matovu alluded to the huge opportunity presented by Covid-19, saying that players need to focus on changing people’s attitudes towards e-commerce platforms to enable it play a meaningful transformative role in society.

The Information and Communication Technology minister, Hon Judith Nabakooba alluded to how the pandemic has fastened the adoption of e-commerce, saying that a multitude of transactions are increasingly being conducted electronically due to social distancing and lockdown measures.

She urged providers of digital financial services to seize the available opportunities to produce more products and services so as to eliminate any existing gaps.

Nabakooba said that the current situation presents numerous opportunities for prepared fintechs and other related technology service providers.

She noted that as people get used to the new normal, the uptake of e-services is bound to increase.

Exhibition

The fintech landscape exhibition sought to mark the end of the 40-days-40-fintechs project, which was organised by HiPipo, in partnership with Crosslake Tech, ModusBox and Mojaloop Foundation.

The engaged fintechs were equipped with interoperability skills, using Mojaloop, a switching platform with a centralised service that brings together digital financial service providers to help boost financial inclusion in Africa.

The HiPipo CEO, Innocent Kawooya said the successful execution of the 40-days-40-fintechs project, is expected to change the way financial inclusion is done in the world, transform millions of lives in years to come and change the way financial inclusion will be done in Uganda going forward.

He pledged that HiPipo will continue advocating for a level playing field for all fintechs across Africa to thrive.

Conducive policy environment key driver of digital solutions – experts.

Our Reporter.

Financial technology companies (fintechs) have called for a conducive environment to enhance the adoption of digital financial solutions.

The appeal was made by Oscar Ofumbi, the Head of Business at Lend in a Box, a financial technology company during the two-day fintech landscape exhibition at Sheraton Kampala Hotel last week.

According to Ofumbi, the lack of a conducive policy makes adoption of digital financial solutions difficult.

“If you have a good policy, adoption will be a lot easier because when you talk about an ecosystem, you are talking about the people that are involved in the entire value chain. You need a good policy to ensure that each and everyone’s interest are well taken care of,” Ofumbi said.

It should be noted that while Parliament passed the National Payment Systems (NPS) Bill, 2019 about a month and a half ago, that will among others seek to regulate and provide for the safety and efficiency of payment systems and issuance of electronic money, the president is yet to assent to it.

Citing the Data Protection and Privacy Act (2019), the National Broadband policy and the NPS Bill, the Information and Communication Technology Minister Judith Nabakooba said that the government has set up a conducive legal regime that supports the growth of the sector.

However, Ronald Azairwe, the Pegasus Technologies managing director said that while there is more regulation which is expected to level the playing ground, the NPS is a double edged sword, which he said could make it a little harder for fintech startups to start. This, he said, is because of the whole licensing regime they are supposed to undergo.

“Regulation stands in the way of innovation; we have erratic regulations that sometimes come up and stifle innovation,” he said.

The landscape festival was organised by HiPipo, to mark the end of the 40-days-40-fintechs project, which was held in partnership with Crosslake Tech, ModusBox and Mojaloop Foundation.

The engaged fintechs were equipped with interoperability skills, using Mojaloop, a switching platform with a centralised service that brings together digital financial service providers to help boost financial inclusion in Africa.

The HiPipo CEO, Innocent Kawooya said HiPipo will continue advocating for a leveled playing field for all fintech players but noted that collaboration is needed to achieve this.

He said the project will not only change the way financial inclusion is done in the world but also transform millions of lives in years to come and change the way financial inclusion is going to be done in Uganda going forward.

Kawooya alluded to the need to secure payment platforms, saying that without that, people will lose trust and confidence in the digital payments systems.

“HiPipo recognises that this 40 Days 40 FinTechs season is just the beginning, and so much more needs to be done especially around raising the levels of confidence of customers in the digital payment systems. We shall continue with the same fearlessness: we are proud to continue forging Africa’s digital and financial landscape. And with the potential we have seen, with the talent we have helped nurture, we know that to ‘Include Everyone’ is more than just a dream, it is something we are making real…,” Kawooya said.

Customer centricity is key in promoting digital financial inclusion.

Our Reporter.

Financial technology companies (fintechs) have been urged to ensure customer centricity in the development of digital financial products, as it will be key in enhancing financial inclusion.

Speaking during the two-day fintech landscape exhibition to mark the end of the 40-days-40-fintechs project at Sheraton Kampala Hotel, Wendy Nanfo, the customer delivery supervisor at Jumo Uganda said customer centricity will enable fintech players focus on customer needs and thus provide innovate products that best suit their needs.

“We need to focus on customer needs; investigate the actions and the artifacts of all the touch points on a customer journey. Knowing who you are serving helps you understand the data and be able to provide a product that best suits your customer,” Nanfo said.

Customer centricity is having a product or service that responds to customer needs at all times.

Nanfo commended HiPipo for advocating for Mojaloop software, saying that it will provide an interoperable solution which is expected to be a game changer in the fintech space as it will provide players with an alternative source of data.

“You need data to be able to serve the person at the bottom of the pyramid. So being able to plug into an API that has data from other sources will help us produce products that best suit our customers,” she said.

The Buladde Financial Services financial services manager John Mark Golooba also alluded to the need to offer simple to use digital financial products to enable people who are still financially excluded to adopt.

The FinTech landscape exhibition was organised by HiPipo, to mark the end of the 40-days-40-fintechs project, which was held in partnership with Crosslake Tech, ModusBox and Mojaloop Foundation.

The engaged fintechs were equipped with interoperability skills, using Mojaloop, a switching platform with a centralised service that brings together digital financial service providers to help boost financial inclusion in Africa.

Across Africa, it is estimated that only about 43% of people in sub-Saharan Africa are financially included while in Uganda about 78% of the population is financially included both formally and informally.

This is mainly because of high transactional costs, especially across different service providers, which experts say is an obstacle to achieving meaningful financial inclusion.

Currently, providers of digital solutions have to build everything on their own, which is expensive as there is no single loop. This means that they have to charge high transaction fees that are hard for poor customers to afford. Additionally, more services end up being a closed loop where customers can only transact with other customers using the same service.

Lowering cost would therefore require shared platforms like Mojaloop, unto which all players can plug at a low cost, which will help lower both on-network and off-network transaction costs.

Simple products

Daisy Kavinya Mwanzia, senior manager banking, MTN Group  said there is need for simplification of financial products, saying it will be key in facilitating adoption of digital financial solutions that include everyone in society.

She said Mojaloop has laid a good foundation, which will provide for the simplification of digital financial solutions and thus enhance financial inclusion across the globe.

The Flutterwave country lead Nielsimms Sangho said his fintech, which specializes in building infrastructure that can be used by others to build products, will use its expertise to help innovators develop relevant products that can be used by everyone, including those who cannot speak English.

The Lend in a Box Head of Business Oscar Ofumbi on the other hand urged fintechs to embrace cyber insurance so as to externalize risks by allowing the insurance company take on any related costs suffered in case of an attack.

Additionally, Ofumbi urged them to use a two-factor authentication, a multi-factor method that requires users to input different pieces of evidence before they are granted access to the account or system. This, according to him, will ensure an enhanced level of security for players in the fintech sector.

He noted that cyber risks are becoming a challenge for the sector, given that it could either be perpetuated by either an employee or a third-party service provider and that using insurance or a two-factor authentication would be very helpful.

The HiPipo CEO, Innocent Kawooya said HiPipo will continue advocating for a leveled playing field for all fintech players but noted that collaboration is needed to achieve this.

He said the project will not only change the way financial inclusion is done in the world but also transform millions of lives in years to come and change the way financial inclusion is going to be done in Uganda going forward.

Kawooya alluded to the need to secure payment platforms, saying that without that, people will lose trust and confidence in the digital payments systems.

“Without secure digital financial services, the world cannot achieve full financial inclusion because if there is a lot of fraud and businesses losing money in an ecosystem, people will not use it; they will keep money in their bags or assets and in the end, we shall not have money to grow the economy,” Kawooya said.